Susan joined Publicis Groupe in 2003 as Chairman and CEO of Publicis Worldwide in the USA. She is a member of the Publicis Worldwide Executive Committee. She is also on the Publicis Groupe Strategic Leadership Team. Susan oversees all Publicis USA operations including Publicis New York, Publicis Seattle, Publicis Dallas, Publicis Modem, Publicis & Hal Riney and AR New York.
Susan was previously Chairman and President of D'Arcy Masius Benton & Bowles Worldwide. Prior to DMB&B, Susan held leadership positions as CEO at J. Walter Thompson New York, EVP, Worldwide Client Managing Director at BBDO and EVP, Worldwide Client Managing Director at Y&R. As a pioneer, Susan was the first woman to serve on the board of directors at all four companies.
She was honored with the 2008 MATRIX Award for Women in Communications and was recognized in 2012 by Advertising Age as one of the "100 Most Influential Women in Advertising”. Susan leads the only agency to be awarded the P&G "Excellence Award" an unprecedented three years in a row. She is Chair Emeritus of the Ad Council and is on its board.
Susan is a member of the Board of Trustees at Boston College and Chairs the Visiting Committee for the Social Sciences at the University of Chicago. Susan has two master's degrees in psychology (Northwestern, University of Chicago). She earned her BA with honors from Boston College.